A. Ripka Hawar, D. Sri Kartini, N. Alamsah Deliarnoor, and N. Indrawati Sagita, “Enhancing Public Service Delivery in The Indonesian National Police: A Case Study of Driving License and Police Clearance Certificate Services at Waropen Police Station”, Nuraicon, vol. 3, no. 1, pp. 485–493, Nov. 2024.